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ZELIQ's Cookie Policy

Getheroes SAS (hereinafter referred to as "Zeliq"), which manages the www.zeliq.com website, attaches great importance to the confidentiality of your personal data, which represents for us a guarantee of reliability and trust, including with regard to cookies.

In this respect, our Cookie Usage Policy is a clear demonstration of our determination to ensure that Zeliq complies with the rules applicable to the protection of personal data and, more specifically, those relating to cookies used when you browse our website www.zeliq.com.

For information on our other personal data processing operations, please consult our Privacy Policy, which can be accessed at any time on our website www.zeliq.com.

1. What are cookies and can they identify you directly?

2. What are technical cookies and why do we use them?

3. What are statistical cookies and why do we use them?

4. What are advertising cookies and why do we use them?

5. What personal data do we process with our cookies and for how long?

6. How do you control the use of cookies?

7. What rights do you have to control the use of your personal data via cookies?

8. Can your personal data used via our cookies be transferred outside the European Union?

9. Who can you contact to obtain more information about the use of your personal data?

10. How can you contact the CNIL?

11. Can the Cookie Usage Policy be modified?

  1. What are cookies and can they identify you directly?

    A cookie is a small "text" file placed and hosted by a server on your terminal (e.g. smartphone, tablet or computer) when you visit a website.

    A cookie does not enable us to identify you personally, since it only enables us to identify your terminal via your IP address, as well as various information linked to your browsing (e.g. browsing time, pages viewed, screen size, etc.).

  2. What are technical cookies and why do we use them?

    The proper functioning of our www.zeliq.com website necessarily involves the use of technical cookies, which we may use without your prior consent, on the basis of our legitimate interest in providing you with a functional website.

    For example, a technical cookie enables us to remember the language of your website, as well as its format, to facilitate future connections and navigation.

    Therefore, although we do not recommend it, you can always oppose the deposit of these cookies on your terminal using your browser settings by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

    In this case, however, your experience as a visitor may be degraded. To restore your browsing experience, you'll need to reset your technical cookies.

  3. What are statistical cookies and why do we use them?

    A statistical cookie is used to analyze your use of a website (e.g. browsing time, pages visited, etc.) in order to improve your experience and provide you with a service tailored to your needs.

    For our website www.zeliq.com, we use non-exempt statistical cookies, which can only be placed on your terminal with your prior consent expressed via our cookies banner.

  4. What are advertising cookies and why do we use them?

    An advertising cookie can be used either to provide advertising on a website, or to identify the visitor's source of arrival on a site (e.g. Google, Bing, etc.).

    Advertising cookies, which are used both to identify the source of visitors to our website and to display advertisements on our site, are only placed on your terminal with your prior consent, which you provide via our cookies banner.

  5. What personal data do we process with our cookies and for how long?

    The personal data processed by the cookies we use are :

    • your IP address and a user ID that we create when you first connect so that we can recognize you for up to 13 months; 

    • if you accept the deposit of statistical cookies, your personal data related to your browsing on our website (e.g. pages visited, browsing times, etc.) for a maximum period of 13 months non-renewable before any new connection before the 14th month; 

    • If you accept advertising cookies to display targeted advertisements on our website or to identify the source from which you arrived on our site, your IP address, user ID and any other navigation data required to display the advertisement on your terminal in the correct format will be stored for a maximum period of 13 months, which cannot be renewed before the 14th month.

    Once the retention periods specified below have expired, we do not keep any data about you. At the most, we may anonymize your data for statistical purposes.

  6. How do you control the use of cookies?

    You can refuse cookies at any time by clicking on our cookies banner.

    In the event that the cookies banner is no longer displayed, you can also configure cookies via the "manage cookies" tab on our site or directly on your browser by following the instructions below: Chrome, Microsoft Edge, Safari, Firefox and Opera.

    You can update your cookie settings here

  7. What rights do you have to control the use of your personal data via cookies?

    The applicable data protection regulations grant you specific rights which you can exercise, at any time and free of charge, to control the use we make of your data.

    • Right to access and copy your personal data, provided this request does not conflict with business secrecy, confidentiality or the secrecy of correspondence.

    • Right to rectify personal data that is incorrect, outdated or incomplete.

    • The right to request the deletion ("right to be forgotten") of personal data that is not essential to the proper functioning of our services.

    • The right to limit the use of your personal data, which allows you to photograph the use of your data in the event of a dispute over the legitimacy of processing.

    • The right to data portability, which enables you to retrieve part of your personal data so that it can be easily stored or transmitted from one information system to another.

    • The right to give instructions on what to do with your data in the event of your death, either through you, a trusted third party or a beneficiary.

    For a request to be taken into account, it must be sent directly by you to privacy@zeliq.com. Any request not made in this way cannot be processed.

    Requests cannot come from anyone other than you. We may therefore ask you to provide proof of identity if there is any doubt about the identity of the person making the request.

    We will respond to your request as quickly as possible, subject to a maximum of three months from receipt if the request is technically complex or if we receive many requests at the same time.

    Please note that we may at any time refuse to respond to any excessive or unfounded request, particularly in view of its repetitive nature.

  8. Can your personal data used via our cookies be transferred outside the European Union?

    The statistical and advertising cookies we use may send your IP address and user ID outside the European Union in order to function. In this case, we guarantee that these tools strictly comply with the applicable transfer rules in order to guarantee confidentiality and adequate protection of your personal data.

  9. Who can you contact to obtain more information about the use of your personal data?

    To best guarantee the protection and integrity of your data, we have officially appointed an independent Data Protection Officer ("DPO") to our supervisory authority.

    You can contact our DPO at any time and free of charge at privacy@zeliq.com to obtain more information or details on how we process your data.

  10. How can you contact the CNIL?

    You may at any time contact the "Commission nationale de l'informatique et des libertés" or "CNIL" at the following address: CNIL Complaints Department, 3 place de Fontenoy - TSA 80751, 75334 Paris Cedex 07 or by telephone at 01.53.73.22.22.

  11. Can the Cookie Usage Policy be modified?

    We may modify our Cookie Usage Policy at any time to adapt it to new legal requirements and to new processing operations that we may implement in the future.

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